Privacy policy
This policy explains what PDFAccessly ("we") collects when you use this website, why, and what we do with it. The service is operated by Xiaohong Guo.
What we collect
- Files you upload, and the fixed files and reports we produce from them.
- Your email address, if you sign in, and your answer to "How did you hear about us?".
- Account records: your page balance, the files you processed, and your orders.
- A one-way hash of your IP address, used only to limit abuse of the free check.
- Cookies: a session cookie when you sign in, and a cookie that links files you checked before signing in to your account. We do not use advertising or tracking cookies.
- Visit statistics: Cloudflare Web Analytics counts page views and referring websites without cookies and without identifying you.
We do not receive your card details; payments are handled by our payment provider.
How long we keep it
- Uploaded files, fixed files and reports: deleted automatically 7 days after upload, or immediately when you delete them.
- Account and order records: kept while your account is active and as required for tax and accounting records.
Who processes your data
| Provider | Purpose | Data |
|---|---|---|
| Cloudflare, Inc. (United States) | Hosting, file storage, document processing, database, sending sign-in emails | All of the above |
| DeepSeek (China) | AI model that writes image descriptions, checks headings and suggests a document title | Images of document pages and images in your files, with nearby text |
| Waffo Pancake | Payments | Your email, billing details and payment details, which you give directly to them |
We do not sell your data, and we do not use your files to train AI models. Our AI provider's API terms govern its handling of the content we send.
Sensitive documents
The service is designed for documents you intend to publish. Do not upload documents containing Social Security numbers, health information, or other confidential personal information.
Your choices
You can delete any file at any time from your dashboard. To delete your account or get a copy of your data, email support@pdfaccessly.com.
Changes
We will post changes here and update the date below. Material changes will be emailed to account holders.
Last updated: